Patient Resources
Frequently Asked Questions
Answers to common questions from patients and families about surgery, recovery, insurance, and more. Can’t find your answer? Call us at (770) 962-9977.
General Questions
Do I need a referral to see Dr. Kakarla?
No. You can call our office directly at (770) 962-9977. No referral is needed unless your specific insurance plan requires one. Most PPO plans do not require referrals; some HMO plans do. Our office can help you verify.
How quickly can I get an appointment?
Same-day and next-day appointments are available for new patients and urgent concerns. Most consultations are scheduled within a few days. For emergencies, our 24/7 answering service can connect you with Dr. Kakarla immediately.
Do I need to see my PCP or a gastroenterologist first?
Not necessarily. You can come directly to our office for surgical evaluation. If testing is needed (endoscopy, imaging), Dr. Kakarla can order it directly. If you already have a gastroenterologist, we’re happy to coordinate with them.
Can I get a second opinion?
Absolutely. Dr. Kakarla welcomes second opinion consultations for any condition we treat, including complex cases, recurrent hernias, and revision surgeries. Seeking a second opinion is your right and a sign of informed decision-making.
What should I bring to my first visit?
Bring your photo ID, insurance card, a list of all medications and supplements, and any imaging or test results you have (CDs, reports, or make sure they’re accessible through Northside Hospital’s system). If you have a surgical recommendation from another doctor, bring that too.
Will Dr. Kakarla personally perform my surgery?
Yes. Dr. Kakarla is the operating surgeon for every procedure. He does not use residents or fellows to perform surgery. He is at the console for every robotic case and at the table for every laparoscopic or open case.
Hernia Questions
Does hernia surgery affect fertility or sexual function?
This is a common concern, particularly for inguinal (groin) hernia repair. Robotic repair is performed in the “preperitoneal” space, which is away from the spermatic cord structures (vas deferens, blood vessels) that are important for fertility. The robotic approach provides magnified 3D visualization that allows Dr. Kakarla to clearly identify and protect these structures. The risk of injury to the vas deferens with robotic repair is extremely low. Sexual function is not affected by hernia surgery. You can resume sexual activity when comfortable, typically 1–2 weeks after surgery.
I’m pregnant and have a hernia. When should it be fixed?
Elective hernia repair is generally deferred until after delivery and recovery (usually 3–6 months postpartum). The abdominal wall needs time to return to its baseline after pregnancy. Emergency repair would be performed at any time if the hernia becomes incarcerated or strangulated. If you have a hernia and are planning pregnancy, discuss timing with Dr. Kakarla — it may be better to repair before pregnancy to avoid complications during pregnancy.
My teenager has an inguinal hernia. Is the treatment different?
Teenagers (16+) are generally treated the same way as adults with robotic inguinal hernia repair. Younger adolescents may have different considerations depending on their growth and development. Dr. Kakarla evaluates each patient individually. The recovery for younger patients is often faster. They should avoid sports and physical education for 4 weeks after surgery.
Can a hernia truss or belt fix my hernia?
No. A truss or support belt can temporarily hold the hernia in place and reduce symptoms, but it does not repair the defect. Hernias do not heal on their own and tend to enlarge over time. Prolonged truss use can actually make the hernia harder to repair by causing scar tissue. Surgery is the only permanent fix.
What types of mesh do you use? Is mesh safe?
Dr. Kakarla uses lightweight, macroporous synthetic mesh for most hernia repairs. This type of mesh has decades of safety data and significantly reduces recurrence compared to suture-only repairs. The mesh lawsuit advertisements you may have seen on TV primarily involve a specific type of mesh used for pelvic organ prolapse — a completely different product and procedure. The mesh used in hernia repair has an excellent safety record and is the standard of care endorsed by all major surgical societies.
I’m overweight. Should I lose weight before hernia surgery?
It depends on the type of hernia and your overall health. For small inguinal hernias, surgery can proceed at any weight. For large ventral or incisional hernias, significant weight loss before surgery can improve outcomes and reduce recurrence risk. Dr. Kakarla will discuss this honestly at your consultation — if weight loss would meaningfully improve your surgical result, he’ll recommend it and help you with a timeline.
GERD & Reflux Questions
What is Barrett’s esophagus? Should I be worried?
Barrett’s esophagus is a condition where the lining of the lower esophagus changes due to chronic acid exposure from GERD. It is found in about 10–15% of patients with chronic reflux and is considered a precancerous condition (it slightly increases the risk of esophageal adenocarcinoma). If you have Barrett’s, you will need periodic endoscopic surveillance. Fundoplication surgery can stop ongoing acid damage and may be especially important for patients with Barrett’s to prevent progression. Dr. Kakarla will discuss whether surgery is appropriate for your specific situation.
Can I still drink coffee after fundoplication?
Yes, eventually. During the initial diet progression (first 6–8 weeks), stick to decaf. After full healing, most patients can enjoy regular coffee in moderation. Some patients find that coffee is better tolerated than before surgery because the anti-reflux valve is now functioning properly. If coffee was a major reflux trigger before surgery, you may find it no longer bothers you.
I’ve been on PPIs for years. Are they safe long-term?
Long-term PPI use (omeprazole, pantoprazole, etc.) is associated with potential concerns including reduced calcium and magnesium absorption, possible increased fracture risk, vitamin B12 deficiency, and a small increased risk of kidney problems. For many patients, the benefits outweigh these risks. However, if you prefer to stop PPIs permanently, fundoplication surgery is an effective alternative that addresses the root cause of reflux rather than suppressing acid. Most patients discontinue PPIs entirely after successful surgery.
Gallbladder Questions
Can gallbladder problems cause back pain?
Yes. Gallbladder pain commonly radiates to the right shoulder blade or between the shoulder blades. This is called “referred pain” — the gallbladder and the shoulder share nerve pathways through the phrenic nerve. If you have upper abdominal pain that wraps around to your back, especially after fatty meals, gallbladder disease should be evaluated.
My gallbladder attack went away. Do I still need surgery?
Yes, in most cases. A gallbladder attack that resolves means the gallstone passed or shifted, but the stones are still there. Approximately 70% of patients will have another attack within 2 years, and the next episode may be more severe or lead to complications (pancreatitis, bile duct obstruction, or gallbladder infection). Elective surgery when you’re healthy is much safer than emergency surgery during an acute attack.
Anorectal Questions
When do hemorrhoids need surgery vs. over-the-counter treatment?
Most hemorrhoids can be managed with conservative measures: fiber supplements, increased water intake, sitz baths, and over-the-counter creams (Preparation H, witch hazel pads). Surgery is considered when: hemorrhoids are large (Grade 3 or 4) and cannot be pushed back in; conservative treatment has failed after 4–6 weeks; there is persistent bleeding despite treatment; or symptoms significantly impact quality of life. Dr. Kakarla will examine you and recommend the most appropriate treatment — surgery is not always necessary.
I’m embarrassed about this problem. Is that normal?
Completely normal. Anorectal conditions are among the most common problems we treat, and you are not alone. Dr. Kakarla and the staff handle these consultations with professionalism and sensitivity every day. The sooner you are evaluated, the simpler the treatment usually is. Don’t let embarrassment delay care you need.
Insurance & Financial Questions
Is the surgery center cheaper than the hospital?
Yes, significantly. Ambulatory surgery centers (like Gwinnett Surgery Center) typically cost 40–60% less than hospital-based outpatient surgery for the same procedure. The facility fee is lower, which directly reduces your out-of-pocket cost. Many outpatient procedures (inguinal hernia, gallbladder, anorectal, skin procedures) can be performed at the surgery center. Dr. Kakarla will recommend the appropriate facility based on your procedure and medical history.
What is the No Surprises Act? Am I protected from surprise bills?
The No Surprises Act (effective January 2022) protects patients from unexpected medical bills in many situations. If you receive care at an in-network facility, you are protected from surprise out-of-network bills from individual providers (such as anesthesiologists) who you did not choose. Our practice participates with most major insurance plans, and our surgical facilities are in-network with the same plans. We verify your benefits before scheduling so you know your estimated out-of-pocket cost in advance. If you have questions about specific charges, our billing team is available at (770) 962-9977.
Can you help with FMLA or disability paperwork?
Yes. Our office routinely completes FMLA (Family and Medical Leave Act) forms, short-term disability paperwork, and fitness-for-duty clearance letters. Please bring the forms to your pre-op or follow-up appointment. Standard processing takes 3–5 business days. There may be a small administrative fee for some forms.
Is robotic surgery billed differently than laparoscopic?
No. Robotic surgery is billed using the same CPT codes as laparoscopic surgery. There is no additional charge to you for the use of the robot. Insurance companies cover robotic procedures the same way they cover laparoscopic procedures. The robot is a tool that improves surgical precision — not an upcharge.
Family & Caregiver Questions
Is surgery safe for my elderly parent?
Age alone is not a contraindication to surgery. Dr. Kakarla regularly operates on patients in their 70s, 80s, and beyond. What matters more than age is overall health — heart function, lung function, and the ability to tolerate anesthesia. Robotic surgery is often especially beneficial for elderly patients because the smaller incisions mean less pain, faster recovery, and shorter hospital stays. Dr. Kakarla will honestly assess your parent’s fitness for surgery and discuss the risks and benefits specific to their situation.
My parent has dementia. Can they still have surgery?
Patients with mild to moderate dementia can undergo surgery with appropriate precautions. The decision depends on the severity of the dementia, the urgency of the surgical condition, and the patient’s overall quality of life. A healthcare proxy or power of attorney will need to be involved in consent. Post-operative delirium (temporary confusion) is more common in dementia patients and is managed supportively. Dr. Kakarla will discuss the specific risks and whether surgery is in your parent’s best interest.
My spouse won’t go to the doctor. How do I convince them?
This is a common situation, especially with hernias and reflux — conditions that worsen over time if untreated. Some approaches that help: explain that the consultation is just a conversation, not a commitment to surgery; share that many conditions are simpler to fix when caught early; mention that robotic surgery recovery is much faster than they might expect (same-day for many procedures); and offer to come with them. A concerned spouse calling our office to ask questions on their behalf is completely welcome.
Technology & Technique Questions
Does the robot do the surgery by itself?
No. The da Vinci robot is a tool controlled entirely by Dr. Kakarla. He sits at a console in the operating room and controls every movement of the robotic arms with his hands and feet. The robot translates his movements into precise micro-movements inside the body. Think of it like power steering in a car — it enhances the surgeon’s capabilities, but the surgeon is always in complete control.
What if the robot malfunctions during surgery?
The da Vinci system has multiple redundant safety features and is continuously monitored throughout every procedure. In the extremely unlikely event of a system issue, Dr. Kakarla can seamlessly convert to laparoscopic or open surgery. This is one reason why experience matters — Dr. Kakarla is trained in all three approaches and can adapt immediately.
What is the ERAS protocol?
ERAS stands for Enhanced Recovery After Surgery. It is an evidence-based approach to surgical care that includes: minimizing fasting time before surgery, using multimodal pain management to reduce opioid use, early mobilization (walking) after surgery, early feeding, and avoiding unnecessary drains and tubes. ERAS protocols have been shown to reduce complications, shorten hospital stays, and speed recovery. Dr. Kakarla follows ERAS principles for all procedures.
Still Have Questions?
We’re happy to answer any question, no matter how small. Call or request a callback.
For pre-surgery questions specific to Northside Hospital (anesthesia, fasting, check-in), call the Northside Pre-Surgery Line: (678) 312-2443. For all other questions, call our office at (770) 962-9977.